Sky protect camera recording

[Les-st]

Does sky protect camera stop recording if phone has no signal and app cannot be accessed

[Highlinder]

@Les-st  The video doorbell does not stop recording because of the lack of a signal to your phone. The recordings are uploaded to the cloud for 30 days.

[lettice · Accepted solution]

As above the doorbell camera connects to the Chime, which itself connects via the ethernet cable to a router.

If your broadband hub/router is up, the route above will pass the recordings through your broadband hub/router to the Sky Protect cloud , where you can retrieve and view your recordings via phones/tablets within the Sky Protect app.

For the indoor camera, that connects via wifi to your broadband hub/router will as above pass the recordings through your router/hub to the Sky Protect cloud , where you can retrieve and view your recordings via phones/tablets within the Sky Protect app.