Sky protect app login failure

[Nocky1972]

im a new customer to Sky Protect and have received the tech bundle. Have tried to login but get the following error:

Any ideas please? 

[lettice]

Have you made sure the Sly protect app has been updated to the latest level.
If so, would suggest a reboot of your phone and try again.

Otherwised, would suggest contacting Sky using the call contact details in this article;

Sky Protect Smart Home Insurance | Sky Help | Sky.com

[Nicola28]

Did you find an answer to that error message. I have the same and using iPhone 14

[Nicola28]

I am also a new customer to Sky Protect and have received the tech bundle. Have tried to login but get the following error. Can anyone assist? I have reinstalled the app and rebooted my iPhone 14 but no change.

[Faye890]

Has a solution to this been found? We too are new sky protect members and can't get in the app to start set up 

[Rt2fff]

Hi any one able to resolve?

[Rt2fff]

Hi did you find the problem?

[lettice]

If you have tried rebooting your phone and reinstalling the app and you still have the problem, would suggest contacting Sky using the call contact details in this article;

Sky Protect Smart Home Insurance | Sky Help | Sky.com

[Rt2fff]

Yes did aLl that yet still nothing!