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Discussion topic: Sky doorbell activity zone's error

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This message was authored by Ande442 This message was authored by: Ande442

Sky doorbell activity zone's error

When you think our issues are solved by so called update Now!!! Setting an activity zone  keeps telling me : SOMETHING WENT WRONG". No shxt Sherlock !! Dare I ask if other loyal Sky customers have had this issue. It just keeps on coming grrrrr

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This message was authored by lettice This message was authored by: lettice

Re: Sky doorbell activity zone's error

Posted by a Superuser, not a Sky employee. Find out more

Can you try signing out and in again of the Sky Protect app and restarting the Android/Apple device you have the Sky Protect on.

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Sky Community Superuser
Sky Q V2 main & mini, Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
Ande442
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This message was authored by Ande442 This message was authored by: Ande442

Re: Sky doorbell activity zone's error

Logged out of sky protect app restarted iPhone 15  when trying to create a zone it still says error SOMETHING WENT WRONG the personal detection toggle does not stay on as well as activity zone toggle both go in off positions when trying to save the zone

Ande442
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This message was authored by Ande442 This message was authored by: Ande442

Re: Sky doorbell activity zone's error

I have a couple of screen shots showing what's happening

This message was authored by Rainedevon This message was authored by: Rainedevon

Re: Sky doorbell activity zone's error

Did you get this sorted? Mine is doing exactly the same after the update. 

Ande442
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This message was authored by Ande442 This message was authored by: Ande442

Re: Sky doorbell activity zone's error

No I still have the issue.  Crazy !!

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