Discussion topic: Sky Protect
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Message posted on 13 Aug 2025 11:49 AM
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Sky Protect
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Message posted on 13 Aug 2025 12:14 PM
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Re: Sky Protect
In the Sky Protect app, you can add or uninstall devices (Chime, video doorbell, contact sensors, motion sensors and leak sensors) by selecting Devices under Settings.
You can only change a device as above as a Primary user.
If you have created a secondary user for another member of your household, they cannot change devices.
If by device you mean you have changed to a different phone/tablet, just login to the Sky Protect app with your Sky email and password you currently use on your phone/tablet device and login. You do not need to remove the older phone/tablet, just log out of the Sky Protect app on it and login with either the Primary or Secondary email and password you were previously using.
You can run as a Primary user on multiole phones and tablets at the same time, if you so wish..
A secondary user can do everything a primary user can except remove and add other users/devices (Chime, video doorbell, contact sensors, motion sensors and leak sensors) or change consent settings
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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