Sky Protect

[weymouth08]

Ever since I have had Sky TV I have paid for Sky Protect on the understanding that if anything went wrong etc I would get help and not have to pay.  I have had a letter telling me that as I haven't added any other appliance the Policy is being cancelled.  I don't have any appliance that requires 'cover'.   I don't have a high tech 'phone, security cameras, gaming devices.. TV & Laptop cover by other .

Is there another policy I can take out to cover breakdowns and call outs?

No other person in household, and no one I know about this matter

Thanks for this place to ask  for advice

[TimmyBGood]

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@weymouth08 wrote:

I have had a letter telling me that as I haven't added any other appliance the Policy is being cancelled

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I'd think that's because your policy is being used to cover Sky+ HD, which Sky no longer offers support for and won't send out an engineer or provide replacement hardware.

There are non-Sky insurers around, but some have dubious reputations in this context.

[weymouth08]

Thank you for explaining

I think I have been paying for over 20 years for it

I have had a Q box for years - Seems I should have cancelled the policy

I do tend to over insurance.. pay for HomeCare etc.

I am on my own and Worry about What to Do when there is a fault etc

Must read the small print.  

[TimmyBGood]

@weymouth08 

It was frankly rather naughty of Sky to continue accepting Protect payments from Sky+ customers after they moved to Q because there's much less need for such cover when equipment is being loaned rather than sold.