Sky Protect won’t cover the new property.

[Samantha-Louise]

I have all the smart devices with Sky Protect. I've just been offered a disabled adapted property but Sky Protect won't cover the new property. It says that I dont have to return the devices because THEY cant cover me...but will the devices and the app still work without a running policy??

I dont see the point in keeping them if they wont work 😞

[TimmyBGood · Accepted solution]

@Samantha-Louise 

All tech supplied by Sky Protect is yours to keep after the cooling off period. If you decide to cancel after 31 days, you will be subject to an early termination charge. You keep the tech but features on the Sky Protect app that are part of Smart Home Insurance will stop, as listed below.

Cloud storage.

Person detection alerts from the video doorbell.

Motion or noise alerts from the indoor camera.

Any automated or scheduled arming, incident escalation, and emergency contact alerts.

Reduced app and tech help through live chat.

Extended warranty.

https://www.sky.com/help/home/sky-protect/sky-protect-smrt-hm-insurance/articles/protect-smart-home-...