Sky protect indoor camera wont reset

[TimmyBGood]

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@Meh wrote:

In fact so little works correctly Sky have (as of yesterday) offered to take it all back and reissue a new insurance quote WITHOUT' the tech portion at a better price and shorter 12 month minimum term. Speaks volumes.

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The Protect Building & Contents insurance has always been available without the 'Smart Tech bundle' at lower monthly cost: my quote just now is £10 per month less for the non-Smart version.

As I've said elsewhere in this forum, personally I don't think Sky was particularly wise to offer this hardware in a marketing thing.

[fatcobra]

how did u do it I have been told I have to make video of it not working 

[oldgreenbee]

I have solved my issues with firmware not updating on the indoor camera.

It's not a hardware fault it's an app problem on Android. 

The solution is to force stop the sky protect app.

Then clear all cach and data.

Relaunch the app and go to settings and update the firmware.  Job done.