Assume you have tried rebooting your Android/Apple device and uninstalled and reinstalled the Sky Protect app.
Otherwise, as it sounds more like a possible account glitch, it might be worth contacting the Sky protect app support team by email;
Within the app, select the ?
Click on the blue support button
Select Get in touch
The email address and a support phone number are there.h
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q.
Click here to read
