Replaced Sky Glass Gen 1

[ScottishClaymore]

Hi. I have Sky Protect device insurance for my Sky Glass Gen 1 but what happens if I needed my TV replaced in future if there is no more Gen 1 tv's available due to Sky concentrating on Gen 2 tv's , I hope someone knows what will happen.

[Mark39]

What does your Sky Protect insurance policy say on the subject? That would be the place to check.

[ScottishClaymore]

@Mark39  Just replace it like for like 

[SKY1992bf]

@ScottishClaymore  You would have to speak to domestic and general about this 

contact details can be found in your policy documentation 

[Fothergill1]

@ScottishClaymore  I had a situation similar to your scenario about 20 years ago.  I had a LG TV which developed a fault whilst still within its 5 year  warranty but as the panel was no longer available LG said they would replace the whole TV.  They offered me a choice of 2 similar priced TV models and asked me to choose which one I would like.  That was great customer service 😀

[TimmyBGood]

@ScottishClaymore 

I'd imagine it's quite possible that a portion of the remaining unsold stock of Glass v1 is set aside for replacements under Sky Protect.