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Discussion topic: New mobile contract insured with sky protect

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This message was authored by: Bex90

Message posted on ‎26 Jul 2024 01:55 AM

New mobile contract insured with sky protect

I have just got new mobile from sky and sim I have protected the phone buy I don't intend to use the sky sim in the phone will my insurance still be valid? TIA

 

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This message was authored by: Bex90

Message posted on ‎26 Jul 2024 01:57 AM

Re: New mobile contract insured with sky protect

Sorry should of said the insurance I have used to protect phone is sky protect....this is why I'm now concerned that I have to use the sky sim for it to be valid 

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This message was authored by: GD1

Message posted on ‎29 Jul 2024 12:50 AM

Re: New mobile contract insured with sky protect

Posted by a Superuser, not a Sky employee. Find out more

@Bex90 You would need to check the policy, however it's generally the device that's insured not the SIM.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: TimmyBGood

Message posted on ‎29 Jul 2024 04:10 PM

Re: New mobile contract insured with sky protect

Posted by a Superuser, not a Sky employee. Find out more

@Bex90 

 

I don't think there's any requirement to be using Sky Mobile for the handset connectivity.

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