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Discussion topic: NOT CONNECTING CHIME TO APP. REPLACED CHIME AND ETHERNET CABLE .STILL NOT WORKING.

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This message was authored by RONALD+COULL This message was authored by: RONALD+COULL

NOT CONNECTING CHIME TO APP. REPLACED CHIME AND ETHERNET CABLE .STILL NOT WORKING.

BLUE LIGHT ON, NOT CONNECTING TO APP.

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This message was authored by Kelsingra This message was authored by: Kelsingra

Re: NOT CONNECTING CHIME TO APP. REPLACED CHIME AND ETHERNET CABLE .STILL NOT WORKING.

Posted by a Sky employee

Hey @RONALD+COULL 

 

Welcome to the Community Forum 🙂

In the Sky Protect app there is a dedicated live help chat which can help diagnose the issue. You can find it by using the support button at the bottom of the "Help & Support" section within the app and then using the "Send us a message".

 

I hope it will get resolved soon!

Fanni

Community ModeratorTeam Black

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