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Discussion topic: NOT CONNECTING CHIME TO APP. REPLACED CHIME AND ETHERNET CABLE .STILL NOT WORKING.
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This message was authored by: RONALD+COULL
Message posted on 09 May 2024 05:46 PM
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NOT CONNECTING CHIME TO APP. REPLACED CHIME AND ETHERNET CABLE .STILL NOT WORKING.
BLUE LIGHT ON, NOT CONNECTING TO APP.
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This message was authored by: Kelsingra
Posted by a Sky employee
Message posted on 22 Jul 2024 10:56 AM
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Re: NOT CONNECTING CHIME TO APP. REPLACED CHIME AND ETHERNET CABLE .STILL NOT WORKING.
Hey @RONALD+COULL
Welcome to the Community Forum 🙂
In the Sky Protect app there is a dedicated live help chat which can help diagnose the issue. You can find it by using the support button at the bottom of the "Help & Support" section within the app and then using the "Send us a message".
I hope it will get resolved soon!
Fanni
Community Moderator
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