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Discussion topic: My policy was cancelled on 26/11/2024 but payments are still being taking out of my account

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This message was authored by: Roberta13

Message posted on ‎08 Jun 2025 06:01 PM

My policy was cancelled on 26/11/2024 but payments are still being taking out of my account

Hi l cancelled my policy on 26/11/2024 when l cancelled my sky they told me that they would cancel my sky protect & was told they had also cancelled my sky protect  but there is still payments being taken out of my account 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎08 Jun 2025 06:03 PM

Re: My policy was cancelled on 26/11/2024 but payments are still being taking out of my account

Posted by a Superuser, not a Sky employee. Find out more

@Roberta13 

You will need to contact Sky Protect (Domestic and General Insurance). It's nothing to do with Sky itself.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: peter-marlow+1966

Message posted on ‎08 Jun 2025 09:15 PM

Re: My policy was cancelled on 26/11/2024 but payments are still being taking out of my account

Posted by a Superuser, not a Sky employee. Find out more

You need to call sky protect, domestic and general  about a this and my i  ask why you have left it for so long

P c marlow
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