Sky Protect
0

Discussion topic: Missed Engineer

Reply
Annoyed70
What's this?
This message was authored by Annoyed70 This message was authored by: Annoyed70

Missed Engineer

‎31 Oct 2023 08:26 PM

Engineer did not keep appointment as arranged.

Report post
Post 1 of 7
850 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Missed Engineer

‎31 Oct 2023 09:40 PM

Posted by a Superuser, not a Sky employee. Find out more

Why were they due to visit you ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 7
846 Views
Reply
Annoyed70
What's this?
Topic Author
This message was authored by Annoyed70 This message was authored by: Annoyed70

Re: Missed Engineer

‎31 Oct 2023 09:53 PM

A fault showed up on the system checker and I was asked to contact them . A visit was arranged for anengineer to visit

Report post
Post 3 of 7
842 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Missed Engineer

‎31 Oct 2023 09:56 PM

Posted by a Superuser, not a Sky employee. Find out more

Does anything show here regarding this engineer visit:

 

https://www.sky.com/ordertracking

 

If not I would get in touch with them again tomorrow.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 7
838 Views
Reply
Annoyed70
What's this?
Topic Author
This message was authored by Annoyed70 This message was authored by: Annoyed70

Re: Missed Engineer

‎31 Oct 2023 10:00 PM

Engineer to visit

Report post
Post 5 of 7
835 Views
Reply
0 Likes
Paulg311
What's this?
This message was authored by Paulg311 This message was authored by: Paulg311

Re: Missed Engineer

‎30 Apr 2024 04:14 PM

We had notification of a nooked appointment to try and resolve a broadband issue but despite rescheduking all

my appointments for the day to accommodate the appointment the engineer failed to attend (again). Extremely frustrated!!!

Report post
Post 6 of 7
544 Views
Reply
0 Likes
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Missed Engineer

‎01 May 2024 10:08 AM

Posted by a Superuser, not a Sky employee. Find out more
@Paulg311 wrote:

We had notification of a nooked appointment to try and resolve a broadband issue 

Presumably not a Sky Protect issue though: neither insurance scheme covers broadband.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 7 of 7
531 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

New Discussion