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Discussion topic: Missed Engineer

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This message was authored by: Annoyed70

Message posted on ‎31 Oct 2023 08:26 PM

Missed Engineer

Engineer did not keep appointment as arranged.

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This message was authored by: caesarome

Message posted on ‎31 Oct 2023 09:40 PM

Re: Missed Engineer

Posted by a Superuser, not a Sky employee. Find out more

Why were they due to visit you ?

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This message was authored by: Annoyed70

Message posted on ‎31 Oct 2023 09:53 PM

Re: Missed Engineer

A fault showed up on the system checker and I was asked to contact them . A visit was arranged for anengineer to visit

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This message was authored by: caesarome

Message posted on ‎31 Oct 2023 09:56 PM

Re: Missed Engineer

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Does anything show here regarding this engineer visit:

 

https://www.sky.com/ordertracking

 

If not I would get in touch with them again tomorrow.

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This message was authored by: Annoyed70

Message posted on ‎31 Oct 2023 10:00 PM

Re: Missed Engineer

Engineer to visit

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This message was authored by: Paulg311

Message posted on ‎30 Apr 2024 04:14 PM

Re: Missed Engineer

We had notification of a nooked appointment to try and resolve a broadband issue but despite rescheduking all

my appointments for the day to accommodate the appointment the engineer failed to attend (again). Extremely frustrated!!!

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Message posted on ‎01 May 2024 10:08 AM

Re: Missed Engineer

Posted by a Superuser, not a Sky employee. Find out more
@Paulg311 wrote:

We had notification of a nooked appointment to try and resolve a broadband issue 

Presumably not a Sky Protect issue though: neither insurance scheme covers broadband.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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