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Discussion topic: Just paid for home insurance, money has been taken from account but no conformation or order number

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Avatar for alix2024
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This message was authored by: alix2024

Message posted on ‎06 Mar 2024 10:10 PM

Just paid for home insurance, money has been taken from account but no conformation or order number

I have paid for my home insurance, the money has come straight out of my bank account but the screen kept spinning and now it has crashed, I have no conformation or any order number or any emails, please help 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Mar 2024 10:28 PM

Re: Just paid for home insurance, money has been taken from account but no conformation or order num

Posted by a Superuser, not a Sky employee. Find out more

The lines are closed now but you might want to call them tomorrow if nothing has come through by then:

 

https://www.skyprotect.com/content/contact-domestic-general

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