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Discussion topic: I don’t have sky protect but how do I know if my devices have warranty

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This message was authored by Luc4 This message was authored by: Luc4

I don’t have sky protect but how do I know if my devices have warranty

My Apple Watch is broken. I am still paying monthly for it. I don't have sky protect but how can I found out if I have warranty? The back of it is cracked and so needs to be repaired. Apple want £300 to do it but was hoping I could do it through sky for free or cheaper 

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This message was authored by caesarome This message was authored by: caesarome

Re: I don’t have sky protect but how do I know if my devices have warranty

Posted by a Superuser, not a Sky employee. Find out more

@Luc4 

This link takes you to the warranty information:

 

https://www.sky.com/help/articles/sky-mobile-warranty-information

 

I should imagine that you have pretty much no chance of getting it fixed for free via Sky as per this:

 

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I don’t have sky protect but how do I know if my devices have warranty

Posted by a Superuser, not a Sky employee. Find out more

@Luc4 

 

For a warranty claim you'd have to demonstrate that the crack was due to a design, manufacturing or materials defect: warranties don't cover accidental damage.

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