@RICKYBERNEY47 wrote:
SKY MODEL : CH160-UKIE
SN : CH60HLH24030076FQ
I'D : 79F608F2
FOUND IN KILWINNING NORTH AYRSHIRE TODAY WEDNESDAY 15/[01]/2025
Based on this video https://www.youtube.com/watch?v=IqidqnxHea8, this is a leak detector, as part of the Sky Protect kit. At 12:26 in the video, the presenter opens the leak detector packaging. To the bottom right of the video at this time, there is a manual that is upside down, but it reads CH160-UKIE.
You can return it to Sky by putting it into a box and sending it back to Sky. I would advise you to insert a note to say you found the leak detector and where you found it, otherwise they won't know why you're sending it back to them.
You will need to print a label. You can get a label by:
UK:
- Go to Royal Mail: https://www.royalmail.com/track-my-return#/details/2164
- For "Your Sky order details":
- Door number and postcode: insert 0
- Return reason: Faulty
- Enter your contact details.
- Check "My item does not exceed the maximum weight and size limit. My item does not contain any restricted or prohibited goods"
- Click "Create your label"
- Click "Download return label (Optional)"
- Affix the label and bring it to a Parcel Postbox, Postbox, Locker, ParcelShop (Collect + or Post Office) or Delivery Office. There is no charge.
Ireland:
- Go to An Post - https://www.anpost.com/Post-Parcels/Click-and-Post
- Click Book a return.
- Fill in the details:
- Retailer: Sky.
- Reason for return: Choose an option. (Choose "Other")
- Order number: Your Sky account number. (leave as "000000000000", (twelve zeros))
- Enter your details or Continue as guest.
- Select Drop off.
- Then affix the label to the box and bring it to your local An Post post office. There is no charge.
More details: https://www.sky.com/help/articles/returning-my-sky-equipment-roi
