0

Discussion topic: How do I excalate a complaint

Reply
Avatar for dawnH52
Level 1 icon
What's this?
This message was authored by: dawnH52

Message posted on ‎03 Oct 2024 03:36 PM

How do I excalate a complaint

I have been a sky customer for 22 years

I have had the worst customer service experience today - a young man called Dan in Sky Protect, if this is the level of unenthusiasm and unhelpfulness you can expect from Sky Protect when you call in, I wish I had never signed up? he pretty much in the first instance made me feel like the information I had received from DPD on behalf of Sky did not exist - totally unhelpful

one VERY unhappy long standing Sky Customer

who has Sky Q / Mobile / Boradband and now Sky Protect, although I am regretting this!!!!

 

Report post
Post 1 of 2
1,629 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎03 Oct 2024 04:28 PM

Re: How do I excalate a complaint

Posted by a Superuser, not a Sky employee. Find out more

@dawnH52 

You can make a complaint by calling the free 0800 numbershown here:

 

https://www.skyprotect.com/contact

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
1,624 Views
0 Likes
Reply
Reply