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Discussion topic: Faulty iPad battery

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This message was authored by: Butcher5

Message posted on ‎13 Oct 2025 02:30 PM

Faulty iPad battery


I have got a 10th generation iPad which is on contract from February 2025. It was working well but now the battery won't charge

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Oct 2025 07:28 PM

Re: Faulty iPad battery

Posted by a Superuser, not a Sky employee. Find out more

@Butcher5 

As you have posted in the Sky Protect forum are you asking about this ?

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This message was authored by: TimmyBGood

Message posted on ‎14 Oct 2025 06:15 PM

Re: Faulty iPad battery

Posted by a Superuser, not a Sky employee. Find out more

@Butcher5 

 

If the hardware is covered by an existing Sky Protect Device Insurance policy then details on how to make a claim are here:

 

https://www.sky.com/help/articles/claim-on-sky-protect 

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