24 Aug 2024 04:12 PM
Hi folks. Looking to mount my Chime high up the wall to avoid other devices which may or may not be reducing the effective signal from the door camera.
Easy easy I thought- use a longer eternity cable and get an extension lead for the the power supply.
Asked Sky whos answer was use a mains extension lead! Not the neatest solution fixing an extension leadbto the wall to allow power cable to reach.
Asked the Protect team and they can't help! Anyone out there purchased a lead that would act as an extension on the low voltage side?
Tried a couple but too big. Any help would be muchly appreciated.
David
27 Aug 2024 08:53 AM
After multiple to and fro with Sky Protect team who told me about Ethernet cable, power socket, and to look on Amazon. With no information about the size of the plug from power supply to power port I have finally got the "closing down" answer of "sorry, we don't do a longer lead".
I guess that means I will need to chop and extend the cable myself with whatever the implications are for oing so. Help please Sky!