11 Nov 2023 09:48 AMPosted by a Superuser, not a Sky employee. Find out more
Make sure you are not paying the higher premiums for the 'smart' insurance product: the hardware isn't actually free.
17 Nov 2023 04:56 PM
I've taken out buildings and contents insurance with Sky. Received box of tech yesterday and doorbell has a crack on the case.
A tech savvy neighbour helped me to get everything sorted. After several hours still nothing is working.
Been on the phone to Sky several times today trying to get this all sent back but each time they process my request their system crashes!
Hopefully somebody from Sky will be calling me later.
02 Dec 2023 06:53 PM
Recently signed up to Sky Protect. Received and set up doorbell. After experiencing behaving to charge the battery every 2 days and connectivity issues, decided to remove and install a Ring Pro2 doorbell.
Very dissapointed with SKY's doorbell; I expected a better system.
10 Dec 2023 09:00 AM
Mine has all gone back to Sky.
I was told that it is supplied free and that there would be no change in monthly premiums for the insurance.