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Discussion topic: Doorbell

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Doorbell

Posted by a Superuser, not a Sky employee. Find out more

@Henry666 

Make sure you are not paying the higher premiums for the 'smart' insurance product: the hardware isn't actually free.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TigerMan007 This message was authored by: TigerMan007

Re: Doorbell

I've taken out buildings and contents insurance with Sky. Received box of tech yesterday and doorbell has a crack on the case.

 

A tech savvy neighbour helped me to get everything sorted. After several hours still nothing is working.

 

Been on the phone to Sky several times today trying to get this all sent back but each time they process my request their system crashes!

 

Hopefully somebody from Sky will be calling me later.

This message was authored by SimonFol This message was authored by: SimonFol

Re: Doorbell

Recently signed up to Sky Protect. Received and set up doorbell. After experiencing behaving to charge the battery every 2 days and connectivity issues, decided to remove and install a Ring Pro2 doorbell. 
Very dissapointed with SKY's doorbell; I expected a better system. 

This message was authored by Daywalker316 This message was authored by: Daywalker316

Re: Doorbell

My battery has lasted weeks on a single charge I think it depends on how many times the camera detects ppl 

This message was authored by TigerMan007 This message was authored by: TigerMan007

Re: Doorbell

Mine has all gone back to Sky.

 

I was told that it is supplied free and that there would be no change in monthly premiums for the insurance.

 

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