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Discussion topic: Doorbell ringing at home without being pressed. When the door is opened and closed

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This message was authored by Rach225566 This message was authored by: Rach225566

Doorbell ringing at home without being pressed. When the door is opened and closed

Why is my doorbell ringing everytime the door is opened or closed? Very annoying and I can't seem to find a setting to turn this off 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Doorbell ringing at home without being pressed. When the door is opened and closed

Posted by a Superuser, not a Sky employee. Find out more

@Rach225566 wrote:

Why is my doorbell ringing everytime the door is opened or closed? Very annoying and I can't seem to find a setting to turn this off 


@Rach225566 you most likely have the setting person detection set to on Go into the Sky protect app click on Video Doorbell  at the top is a cogwheel press that under Video Doorbell setting find Person detection settings and turn it off or you can just turn the sound off for that by going into Chime Sounds and turn off play sound or just turn the volume control right down 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
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