Good evening, we set up our sky protect video doorbell yesterday and it's all connecting properly and will give notifications when someone is at the door but will not show live view or allow us to speak to whoever is there. I've disconnected and tried again and still same issue. Does anyone have suggestions please and thank you
Mines the same. at first there was no video at all (previously worked), then they sent me a replacement chime and doorbell. Now it records video, but refuses to show a live camera. This set up is totally unreliable.
I have exactly the same issue. Been told today that it is a known bug but that they have no timeline as to when it will be fixed!!! Offered me an extra indoor camera!!!
