Discussion topic: Doorbell not connecting

This message was authored by: Holli23 · ‎27 Apr 2024

I've got the sky app and I've sync the chime but the doorbell won't connect and keeps saying check your internet connection I have done everything it's saying on the instructions and internet but still nothing can anyone please help

This message was authored by: Highlinder · ‎27 Apr 2024

@Holli23 Are you trying to sync the doorbell right next to the chime?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Holli23 · ‎27 Apr 2024

Yes I am

This message was authored by: lettice · ‎28 Apr 2024

Try turning the doorbell off using the on/off switch at the abck of the doorbell.
Leave off for ten minutes.
During the time, remove the power from the doorbell for a few minutes also.
Repoer the Chime and check tehya it has connected with a blue light showing.

Try syncing the doorbell again to the chime.

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Discussion topic: Doorbell not connecting

Doorbell not connecting

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