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Discussion topic: Doorbell not charging and not connecting to chime

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This message was authored by Willyma This message was authored by: Willyma

Doorbell not charging and not connecting to chime

I have tried everything sky doorbell not working it will charge for a bit then stop on amber. Also not syncing with chime. I have done switch off wait 10mins it will charge for a bit then stop. Cannot get it to connect please help

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This message was authored by Laing1 This message was authored by: Laing1

Re: Doorbell not charging and not connecting to chime

Posted by a Superuser, not a Sky employee. Find out more

@Willyma wrote:

I have tried everything sky doorbell not working it will charge for a bit then stop on amber. Also not syncing with chime. I have done switch off wait 10mins it will charge for a bit then stop. Cannot get it to connect please help


@Willyma If you look under the help on the app you will find way to contact Sky protect helpdesk 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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