Discussion topic: Door bell only turned on?
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Message posted on 18 Feb 2024 12:47 PM
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Door bell only turned on?
Please can someone suggest the easiest way to turn off all notifications on Sky Protect devices except for the door bell? Is the only way to go into any device and turn off the notifications?
Thanks
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Message posted on 18 Feb 2024 01:00 PM
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Re: Door bell only turned on?
Within the Sky Protect app, select the sensor device you wish to alter.
For instance, select one of your door sensors on the home page of the app.
Click on the cog wheel top right and turn off the 'Push notification' tab.
Do this for each of your sensors, making sure the doorbell notification is set to On.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 18 Feb 2024 07:04 PM
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Re: Door bell only turned on?
That doesn't work it doesn't give you the option apart from on the door bell. I'd like to be able to do the same as sick of getting notification everytime someone goes to the kitchen
Message posted on 18 Feb 2024 07:38 PM
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Re: Door bell only turned on?
The on off option is shown below, with the arrow. It is available as mentioned above per each device, this example being one of the contact sensors:
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 18 Feb 2024 07:46 PM
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Re: Door bell only turned on?
doesn't give me that option
Message posted on 18 Feb 2024 08:04 PM
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Re: Door bell only turned on?
@lettice Just had a look at that option is not available in the Indoor camera.
If you have found this solution helpful please tick this as the answer.
Message posted on 18 Feb 2024 08:16 PM
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Re: Door bell only turned on?
That is the indoor camera, not one of the sensors (leak, motion, door contacts)
The indoor camera when in 'armed' mode will send a notification if someone is detected in the house, as in armed mode it's assuming an intruder.
If it is a family member still in the house when it is in 'armed' mode, it obviously will detect them, thinking they are an intruder as above.
The possible options for the indoor camera will be to turn motion and sound off if you require no notifications in 'armed' mode or perhaps set a better activity zone that does not capture the traffic through the area etc.
You will still be able to view the indoor camera in 'armed' mode and make a manual screenshot and recording.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 18 Feb 2024 08:20 PM
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Re: Door bell only turned on?
I see.
I just wanted so I didn't get the push notifications everytime someone goes in and out but for it to record them.
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