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Discussion topic: Door bell only turned on?

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This message was authored by Matt94 This message was authored by: Matt94

Door bell only turned on?

Please can someone suggest the easiest way to turn off all notifications on Sky Protect devices except for the door bell? Is the only way to go into any device and turn off the notifications?

 

Thanks

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This message was authored by lettice This message was authored by: lettice

Re: Door bell only turned on?

Posted by a Superuser, not a Sky employee. Find out more

Within the Sky Protect app, select the sensor device you wish to alter.

 

For instance, select one of your door sensors on the home page of the app.

Click on the cog wheel top right and turn off the 'Push notification' tab.

 

Do this for each of your sensors, making sure the doorbell notification is set to On.

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Jphow This message was authored by: Jphow

Re: Door bell only turned on?

That doesn't work it doesn't give you the option apart from on the door bell. I'd like to be able to do the same as sick of getting notification everytime someone goes to the kitchen 

This message was authored by lettice This message was authored by: lettice

Re: Door bell only turned on?

Posted by a Superuser, not a Sky employee. Find out more

The on off option  is shown below, with the arrow. It is available as mentioned above per each device, this example being one of the contact sensors:

 

Screenshot 2024-02-18 at 7.31.50 pm.jpeg.png

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Jphow This message was authored by: Jphow

Re: Door bell only turned on?

Screenshot_20240218_194450_Sky Protect.jpg

Screenshot_20240218_194456_Sky Protect.jpg

 doesn't give me that option 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Door bell only turned on?

Posted by a Superuser, not a Sky employee. Find out more

@lettice  Just had a look at that option is not available in the Indoor camera.

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This message was authored by lettice This message was authored by: lettice

Re: Door bell only turned on?

Posted by a Superuser, not a Sky employee. Find out more

@Jphow 

 

That is the indoor camera, not one of the sensors (leak, motion, door contacts)

The indoor camera when in 'armed' mode will send a notification if someone is detected in the house, as in armed mode it's assuming an intruder.

If it is a family member still in the house when it is in 'armed' mode, it obviously will detect them, thinking they are an intruder as above.

The possible options for the indoor camera will be to turn motion and sound off if you require no notifications in 'armed' mode or perhaps set a better activity zone that does not capture the traffic through the area etc.

You will still be able to view the indoor camera in 'armed' mode and make a manual screenshot and recording.

 

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Jphow This message was authored by: Jphow

Re: Door bell only turned on?

I see. 

 

I just wanted so I didn't get the push notifications everytime someone goes in and out but for it to record them. 

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