This discussion topic has been answered Discussion topic: Domestic and general
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 19 Jun 2025 09:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I have been paying domestic and general to cover my Sky Q box but was wondering if I actually need this? What would sky charge to fix/replace the box if it breaks. I pay £5 a month and have used it less than a handful of times over 20 years. That's a lot of money I probably didn't need to spend and may not need to continue spending. If I cancel domestic and general would sky protect be any cheaper? Also I'm sure I read somewhere a while ago that sky fix/replace the box for free if it breaks?
Best Answers
Message posted on 20 Jun 2025 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
And Sky Protect Device Insurance also covers accidental damage to Q hardware, which the normal contract, at least in theory, does not.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 19 Jun 2025 01:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Domestic and general
Sky Q equipment is repaired or replaced at no extra cost to the customer. It's a matter for yourself. Some customers have Sky Protect through D & G as sometimes wait times for an engineer can be shorter. Also on the Sky Protect cover you can have other devices covered too such as mobiles and tablets.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 20 Jun 2025 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
And Sky Protect Device Insurance also covers accidental damage to Q hardware, which the normal contract, at least in theory, does not.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page