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Discussion topic: Discuss faulty product

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Avatar for Tom295
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This message was authored by: Tom295

Message posted on ‎08 Sep 2025 02:54 PM

Discuss faulty product

My sky keep going down  I need all new equipment 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎08 Sep 2025 03:03 PM

Re: Discuss faulty product

Posted by a Superuser, not a Sky employee. Find out more

As you have posted in the Sky Protect section, am assuming you have the Sky Protect Device Insurance.

 

You will need to make a claim by calling the dedicated number as detailed in this Sky article.

 

https://www.sky.com/help/sky-protect/sky-protect-device-insurance/articles/sky-protect-frequently-as...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
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