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Discussion topic: Deactivate Sky Protect indoor camera when we're at home

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This message was authored by DuncanKent This message was authored by: DuncanKent

Deactivate Sky Protect indoor camera when we're at home

I would like the indoor camera to be inactive when it's not armed,  but currently you can go into the app and view through the camera at any time. This is a little creepy.

 

How can I get it to deactivate when it's not armed?


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This message was authored by lettice This message was authored by: lettice Answer

Re: Deactivate Sky Protect indoor camera when we're at home

Posted by a Superuser, not a Sky employee. Find out more

There is no way to do this currently.

 

All I can suggest is through the Sky Protect app, you send a support request asking for this feature or call the Sky Protect number to request it as a future feature.

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

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This message was authored by lettice This message was authored by: lettice Answer

Re: Deactivate Sky Protect indoor camera when we're at home

Posted by a Superuser, not a Sky employee. Find out more

There is no way to do this currently.

 

All I can suggest is through the Sky Protect app, you send a support request asking for this feature or call the Sky Protect number to request it as a future feature.

- - - - - - - -
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Chimpishuk This message was authored by: Chimpishuk

Re: Deactivate Sky Protect indoor camera when we're at home

I suppose you could turn the motion detection off, turn the sensitivity down turn off noise detctioned and sensitivity:

 

Bit of a pain every time thought:

 

camsettingis.jpeg

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DuncanKent
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This message was authored by DuncanKent This message was authored by: DuncanKent

Re: Deactivate Sky Protect indoor camera when we're at home

Thanks, both. It seems crazy that this can't be turned off. I wouldn't have plugged it in at all if not for the fact that it's necessary for the sensor bridge if you want to use any of the sensors. I've turned it around to face the wall, but have found that the light on the sensor bridge is incredibly bright.

 

@Chimpishuk  It's not the motion alerts that bother me, because they don't happen when the system is disarmed. It's the fact that it's constantly recording. There's something unpleasant about the idea that I could call the camera up on the app and see whatever my kids are up to in the lounge, or vice versa. It's intrusive.

This message was authored by Chimpishuk This message was authored by: Chimpishuk

Re: Deactivate Sky Protect indoor camera when we're at home

I see what you're saying, at the end of the day your private conversations are being held somewhere is SKY's proprietary cloud but it's not recording 24/7. That's not how it works. It will record based on alerts.  Personally I wouldn't have SKY's camera recording my living room..mine is in my office because I have epilepsy and work from home. My wife can keep an eye on me aa some of my seizures require a paramedic.

 

Alternatively. Stick a load of bluetack over the mic and a towel over the camera. Admittedly not an elegant solution.

 

Is there a specific reason you decided to use the camera in the lounge?  I've got two bay window contact sensors plus a motion sensor. The exterior of the bay windows is covered by door bell cam + additional cam

SKY Gigafast | SKY Router SR203 | Sky WiFi Booster 4 | SKY Stream | SKY Stream Puck x3 | SKY Protect Insurance | SKY Protect Indoor Camera X2 | SKY Protect Motion Sensor X3 | Sky Protect Contact Sensors X6 | SKY Environment Sensors X3 | TV LG C2 65 OLED | TV Samsung 43 QLED | TV Philips 65 LED Android TV with integrated Hue | Google NEST Paired Speakers (Room filling) | Google NEST External Camera x2 with anti-theft | Google NEST Thermostat GEN v3 X2 | Google NEST Hub GEN v2 X2 Wall Mounted with trunking | Google NEST Hub Max Wall Mounted with trunking | Google NEST Doorbell | Google NEST Aware Plus | Google Pixel v7 Pro | Google One Subscription | Philips Hue Bridge | Philips Hue White & Colour Ambience bulbs various locations | Philips Hue Switches X4 | Philips Hue Light Strips X 2 | Philips Hue Signe Gradient Table Lamp X2 | Apple iPad Pro M2 | Apple Mac Mini M1 | Apple Macbook Air M2 | XBOX Series X | PS5 | Switch OLED | CAT6 Cabling throughout. | FTTP openreach | Virgin Cable to the door | Whippet puppy x 1.
DuncanKent
Topic Author
This message was authored by DuncanKent This message was authored by: DuncanKent

Re: Deactivate Sky Protect indoor camera when we're at home

Nope, no specific reason for it being in the lounge other than that it has to go somewhere. I wouldn't be happy with it anywhere - it's just a lack of privacy.

This message was authored by Sarahp1988 This message was authored by: Sarahp1988

Re: Deactivate Sky Protect indoor camera when we're at home

@DuncanKent do you own the items under your name? If so do you have 2 indoor sky cameras? Really want ti add additional camera to the home and 6 more contact sensors 

DuncanKent
Topic Author
This message was authored by DuncanKent This message was authored by: DuncanKent

Re: Deactivate Sky Protect indoor camera when we're at home

@Sarahp1988 

No, these are just the ones that came with the kit.

This message was authored by GinP1 This message was authored by: GinP1

Re: Deactivate Sky Protect indoor camera when we're at home

A year on and I've just connected my indoor camera and these same issues remain.

 My solution, since I don't want intrusion in my bedroom when I'm at home, it's simply put an upturned individual empty and rinsed yogurt pot over the unit - this at least defeats the camera 's nosiness but there's still the issue of it listening

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