Discussion topic: Compatible mobile
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Message posted on 27 Dec 2023 06:15 PM
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Compatible mobile
I have just purchased a new mobile, this bring the Xiaomi Redmi Note 12, can anyone tell me if it works on the sky protect app. The app opens, but when I click on video doorbell,the screen is just black?
Help!!
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Message posted on 29 Dec 2023 09:54 AM
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Re: Compatible mobile
If your phone supports Android, with the Google Play store, it should work.
Sounds it maybe possible as you have installed the app.
But, some Xiaomi phones do not us the Google Play store and install apps via a third party store, that can cause issues with installed apps.
As you cannot use the app to view the contact email and phone information.
You will have to contact the Sky protect team via a call to Sk, to find out of your phone maybe compatible..
You will find the phone number to call by clicking on the 'I need help' button at the bottom of this Sky help article;
Sky Protect Smart Home Insurance | Sky Help | Sky.com
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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