This discussion topic has been answered Discussion topic: Charging battery for first time takes hours... between 6 to 8 hours according to FAQ!!
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Message posted on 11 Apr 2024 07:07 PM
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Hello Sky Protect Community,
I'm very familiar with Ring doorbell that can be hardwired but not Sky doorbell! Can't believe it takes 6-8 hours to charge! Then how often it needs to recharge?
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Message posted on 11 Apr 2024 07:36 PM - last edited: 11 Apr 2024 08:36 PM
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Yes, that faq advice is correct.
I have found my video doorbell that I have used without issue since last Summer, with regular daily recording use lasts 30 days with a 6 hour charge or even just charging overnight for ease.
In the app, click on video doorbell and under the settings icon there are clip management options that do help a lot to get the best battery optimisation and a longer charge period.
Would suggest setting to the suggested options.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on 11 Apr 2024 07:36 PM - last edited: 11 Apr 2024 08:36 PM
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Yes, that faq advice is correct.
I have found my video doorbell that I have used without issue since last Summer, with regular daily recording use lasts 30 days with a 6 hour charge or even just charging overnight for ease.
In the app, click on video doorbell and under the settings icon there are clip management options that do help a lot to get the best battery optimisation and a longer charge period.
Would suggest setting to the suggested options.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 11 Apr 2024 08:34 PM
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Re: Charging battery for first time takes hours... between 6 to 8 hours according to FAQ!!
@Vincenz wrote:
Hello Sky Protect Community,
I'm very familiar with Ring doorbell that can be hardwired but not Sky doorbell! Can't believe it takes 6-8 hours to charge! Then how often it needs to recharge?
@Vincenz like @lettice I've had the kit since around July last year and had relatively few problems as well, my doorbell gets low to medium (more low than medium)use and I get around 45 to 60 days on one charge although others have complained they only get a few days on a full charge
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 11 Apr 2024 08:46 PM
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Re: Charging battery for first time takes hours... between 6 to 8 hours according to FAQ!!
Thanks Lattice, well that's not too bad for 45-60 days before recharging as long as it's on low demand. I'll see what it likes after my first charging on Sky doorbell.
Thanks V
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