Camera on door has stopped working

[Chuck+boy+uk]

camera on front door has stopped connecting to live view message reads Trouble connecting to your device please try again get as far as 85 o/o then same message

[Jporch316]

@Chuck+boy+uk 

Can you try removing the doorbell taking it indoors near to the chime then turning doorbell off with the little switch under the rubber tab

after a few minutes turn back on and let it sync up. May also be worth unplugging the chime for a a few minutes 

[Chuck+boy+uk]

After trying to reboot,charging and resetting I got in touch with Sky technical support and was told that about 3% of the cameras were faulty and they were working on fixing them and they would get back to me as soon