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Discussion topic: Battery

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Avatar for Malkit1
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This message was authored by: Malkit1

Message posted on ‎25 Mar 2026 08:01 AM

Battery

Hey 

good morning 

I hope you're doing well 

I'm facing some issues with my phone 

charger is not working properly 

 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎25 Mar 2026 09:02 AM

Re: Battery

Posted by a Superuser, not a Sky employee. Find out more

Assume your device is protected by Sky Protect device insurance.

 

You will need to call the number to make a claim as detailed in this help article;

 

https://www.sky.com/help/sky-protect/sky-protect-device-insurance/articles/sky-protect-frequently-as...

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Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
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