Discussion topic: Why is my sky protect app still not working?

This message was authored by: Bigboy3 · ‎27 May 2026

The sky smart home protect app is not working please can you help

This message was authored by: Laing1 · ‎27 May 2026

@Bigboy3 wrote:

The sky smart home protect app is not working please can you help

@Bigboy3 can you give some further information on whats not working any error messages etc

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

This message was authored by: Highlinder · ‎27 May 2026

@Bigboy3 Are you seeing something like this on your app when you try to login

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Why is my sky protect app still not working?

Why is my sky protect app still not working?

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