where can i access my mobile phone bill/contract?

[Nic-]

Where can I access my sky mobile contract bill?

[GD1]

@Nic-  You shoukd be able to see them in the mysky app or here https://www.sky.com/mobile-bill

[Nic-]

It isn't showing my mobile info. Only my old broadband bills???

[GD1]

@Nic-  To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Nic-.

[Nic-]

I haven't received any help yet 

[caesarome]

As you can see from the post above you were sent the chat invite on the 18th but as stated previously you will have had 48 hours to respond but as it appears you did not do this then it will have been closed so do you want Sky to contact you again about this ?

[Nic-]

I don't know where @Nic Is?

[caesarome]

And I don't understand your reply ?

[Nic-]

Really?

You said someone has responded to @Nic. I don't knowxsherd to see that response.

Cznvdlmeonecensil ne ir phone me please?

[Nic-]

Apologies for  typos.

It supposed to say I do not understand hiw to see a nesssge at @Nic 

And can someone email me?

Or provide a tel number I can ring?

[caesarome]

---

@Nic- wrote:

Really?

You said someone has responded to @Nic.

---

No, I said Sky contacted you via your account on here which is @Nic- .

It was sent to you on the 18th but closed on the 20th as you failed to respond to it which is why I have asked you if you want Sky to contact you again so is that a yes or no ?

[Nic-]

Oh my goodness I really do not feel like you are wanting to help me ... I am dorry if I am misunderstanding and appreciate it nay be frustrating for you.

I need to see my sky mobile billing details can you please advise how best I can achieve that. Oreferably a telephone number to speak to someone 

[caesarome]

As a Sky Mobile customer the free number to call Sky on is just 150.

[Nic-]

Thanks.