Discussion topic: waiting nearly a month for a refund!

This message was authored by: Salbo1970 · ‎01 Apr 2024

Cancelled my Sky mobile middle of last month, refund owed but not yet received - now told over the phone that it should be in my bank account by the 10th of next month. Thank you Sky, for hanging on to my money for nearly a month! On top of today's astronomical price rises (NOT 6.7% as suggested, more like 10% for me!) it seems being a customer for over 20 years means absolutely nothing any more. Their service to customers gets worse all the time. Sorry, just needed to let off a bit of steam . . .

This message was authored by: caesarome · ‎01 Apr 2024

Have you now left Sky Mobile and if so do you see a credit on your account ?

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Discussion topic: waiting nearly a month for a refund!

waiting nearly a month for a refund!

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Re: waiting nearly a month for a refund!

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