switching to sky mobile and retaining number

[newstu]

I have just switched from o2 to sky and kept my number, the problem im having is i can make calls use the data but no one can call me just comes up line busy.

is there a time period I have to wait for full switch over or is there an issue with my Line.

[63johnw · Accepted solution]

Hi @newstu  your ported number should start working on your sky sim the next working day after you have sky the PAC. You should receive a message from sky to say it's been completed. This does seem to happen from time to time (on all networks) where some features don't work immediately or you get a split port. Hopefully for you it will sort itself out over the next day or so.