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Discussion topic: switching my telephone number to Sky

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This message was authored by Serhiii This message was authored by: Serhiii

switching my telephone number to Sky

i need help with switching my telephone number to Sky

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This message was authored by caesarome This message was authored by: caesarome

Re: switching my telephone number to Sky

Posted by a Superuser, not a Sky employee. Find out more

@Serhiii 

This link explains what to do:

 

https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number


Buy the Sky sim

Activate the sim when it arrives but do not put it in your phone, so keep your current sim in it.

Get pac code from your current supplier

Give Pac code to Sky

When your current sim stops working insert your Sky sim in the phone.

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Serhiii
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This message was authored by Serhiii This message was authored by: Serhiii

Re: switching my telephone number to Sky

Serhiii_0-1737734835778.png

 

Serhiii
Topic Author
This message was authored by Serhiii This message was authored by: Serhiii

Re: switching my telephone number to Sky

I've been doing this for three months now, several dozen times, and the result is the same: error, unfortunately we can't do it now, and so on. Can you please help me?

This message was authored by caesarome This message was authored by: caesarome

Re: switching my telephone number to Sky

Posted by a Superuser, not a Sky employee. Find out more

As we are customers of Sky then we are limited to what we can do so have you ordered the sim by selecting a data package for it from here:

 

https://www.sky.com/shop/mobile/plans

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Serhiii
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This message was authored by Serhiii This message was authored by: Serhiii

Re: switching my telephone number to Sky

Serhiii_0-1737735634101.png

Sky sent me an offer by mail.

This message was authored by caesarome This message was authored by: caesarome

Re: switching my telephone number to Sky

Posted by a Superuser, not a Sky employee. Find out more

Try calling Sky Ireland instead to see if they can place the order for you.

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Serhiii
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This message was authored by Serhiii This message was authored by: Serhiii

Re: switching my telephone number to Sky

I'd like to call, but I don't have the phone number of the department that deals with changing mobile operators.

Serhiii
Topic Author
This message was authored by Serhiii This message was authored by: Serhiii

Re: switching my telephone number to Sky

Could any of the Sky employees tell me the phone number where I can change my mobile operator to Sky? Thank you.

This message was authored by caesarome This message was authored by: caesarome

Re: switching my telephone number to Sky

Posted by a Superuser, not a Sky employee. Find out more

As I said earlier, you are not talking to Sky on here.

 

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on, make sure the flag at the bottom right is to to ROI:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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