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Discussion topic: struggle with sim activation

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This message was authored by Emily68 This message was authored by: Emily68

struggle with sim activation

hello, i got a new sim a few months ago with my phone package. i couldn't activate it but i am still paying for it. please help

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This message was authored by caesarome This message was authored by: caesarome

Re: struggle with sim activation

Posted by a Superuser, not a Sky employee. Find out more

You shouldn't be charged for the sim if you never activated it because if sims are not activated after 30 days they are usually cancelled. Does the sim show on your account as activated or still activating ?

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