signal keeps dropping now getting E

[Trace14]

i am having major issues with my signal, 

if im not on wifi at home i am lucky if i have 1 bar on 4g, and today i am not even getting full bars on E 

i have checked the so called signal checker for my area and says i have good 4G coverage on all which is not the case I keep getting told to turn my devioce off and restart which odoes nothing to improve matters, this has been the case for over a month now and cant seem to get any assistance from customer service, 

[Benxe]

I have noticed couple of days ago that i have no data for some reason i have 5G and everything else. But seems like something is wrong here. I had over 500GB in my bank to roll back,i did roll back 84GB but it doesn't add to my account.

[63johnw]

Hi @Benxe  what country are you in ? 

[Benxe]

Im in the UK. .

[NataliaN]

same for me

[Trace14]

HI Natalia, 

can i please ask what area of country you are in? i'm Aberdeen Scotland. just wondering if its localised or all over 🤔

[NataliaN]

Hi Trace,

I'm in London.

[NataliaN]

[Trace14]

Hi Natalia, Thanks for that, so looks like its all over!

[Trace14]

Im not getting this just that the service is good across all 😤 

[Bear3246]

Same here!

[HLinz]

Me too, when I reboot my phone I brefly get 5G again but it soon returns to full bars E

I'm in North East England

[CanardNoir]

And the same for me in St Albans.

The coverage map is clearly a marketing ploy and not a proper technical assessment of the actual signal coverage.

I can sometimes get one bar if I stand on one leg in the wardrobe upstairs in the spare bedroom.

Sky seem completely uninterested.

[Trace14]

yeah i am getting nowhere with them,  but they are more than happy to charge you an absolute fortune for no service!!

[63johnw]

If you are visiting the UK and roaming @Benxe you will need to contact your home network for help with roaming issues.