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Discussion topic: return samsung galaxy z fold 6 on a credit contract

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This message was authored by Ahmad1326 This message was authored by: Ahmad1326

return samsung galaxy z fold 6 on a credit contract

I just got a samsung galaxy z fold 6 on a credit contract but i don't think it's worth it how can i return the device and cancel the credit agreement. And will it cost me anything as its been only 5 days i got the delivery.


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: return samsung galaxy z fold 6 on a credit contract

Posted by a Superuser, not a Sky employee. Find out more

@Ahmad1326 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: return samsung galaxy z fold 6 on a credit contract

Posted by a Superuser, not a Sky employee. Find out more

@Ahmad1326 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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