14 Sep 2024 11:07 PM
I just got a samsung galaxy z fold 6 on a credit contract but i don't think it's worth it how can i return the device and cancel the credit agreement. And will it cost me anything as its been only 5 days i got the delivery.
15 Sep 2024 06:13 AM
Posted by a Superuser, not a Sky employee. Find out more@Ahmad1326
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
15 Sep 2024 06:13 AM
Posted by a Superuser, not a Sky employee. Find out more@Ahmad1326
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
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