Discussion topic: "swap" but keep phone and change data plan

This message was authored by: ruggedrover · ‎11 Jun 2024

I currently want to upgrade my iphone to a new one (whilst keeping my current one)

By doing this i also want to use the "Roll & Rewards" to get money off, upfront. But when i go through the upgrade process, it just completely ignores the changing of a data plan and straight to the basket???

My query is, how do i get a new phone with a new data plan without changing my number on sky mobile?

This message was authored by: SKY1992bf · ‎11 Jun 2024

@ruggedrover You can't without transferring the number you want to keep out to another payg provider then back again to the new sky sim

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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This message was authored by: SKY1992bf · ‎11 Jun 2024

@ruggedrover You can't without transferring the number you want to keep out to another payg provider then back again to the new sky sim

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: ruggedrover · ‎11 Jun 2024

What is a payg provider?

This message was authored by: SKY1992bf · ‎11 Jun 2024

@ruggedrover Another provider such as Vodafone or bt and there free pay as you go plans

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: ruggedrover · ‎11 Jun 2024

so why has my plan that ive had for over 2 years gone up from 6 pounds to nearly 10? just because i had paid off the phone??

This message was authored by: 63johnw · ‎11 Jun 2024

Cost of living rise ? Discount ending perhaps @ruggedrover ?

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: ruggedrover · ‎11 Jun 2024

probably 😬

thanks for the help though 😁

Discussion topic: "swap" but keep phone and change data plan

"swap" but keep phone and change data plan

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