"Your services are currently being restricted"

[EmmaSC]

Hello
I have this issue also - all my bills are up to date. Can you help?

[Pammy3]

Hi wurst1

Did your account restricted problem just resolve itself?  That's great for you, however mines been on for months.  Numerous phone calls and email, it's still there 

I pay DD, so I owe nothing.. very frustrating 

[caesarome]

@EmmaSC @Pammy3 

Is your Sky mobile working without any issues ?

[Pammy3]

Yes it is x

[Sohal]

Mine is ok now. Thanks to all

[caesarome]

@Pammy3 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Brill+Gill]

Thanks for escalating this. We’ve sent @Pammy3 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.