Sky Mobile
4

Discussion topic: purchased a new phone from apple how do i change this on my account

Reply
Lee869
What's this?
This message was authored by Lee869 This message was authored by: Lee869

purchased a new phone from apple how do i change this on my account

‎22 Feb 2024 04:21 PM

ive bought a new from apple shop , how do i change this in my account , it still shows my old phone ?

Report post
Post 1 of 5
400 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: purchased a new phone from apple how do i change this on my account

‎22 Feb 2024 04:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lee869  I don't beleive you can  as you didn't buy it through Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


View this Answer within the discussion

Report post
Post 2 of 5
396 Views
Reply

Did this answer not help you?

Reply

All Replies

GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1 Answer

Re: purchased a new phone from apple how do i change this on my account

‎22 Feb 2024 04:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lee869  I don't beleive you can  as you didn't buy it through Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Report post
Post 2 of 5
397 Views
Reply

Did this answer not help you?

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: purchased a new phone from apple how do i change this on my account

‎22 Feb 2024 04:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lee869 

I agree with @GD1 As you didn't purchase it via Sky Mobile it won't show on your account. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 3 of 5
388 Views
Reply
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: purchased a new phone from apple how do i change this on my account

‎22 Feb 2024 04:37 PM

Posted by a Superuser, not a Sky employee. Find out more

@Lee869 

Similar was asked yesterday re a device bought direct from Samsung

https://helpforum.sky.com/t5/Sky-Mobile/Change-my-device-on-my-sky/td-p/4568547

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 4 of 5
385 Views
Reply
Lee869
What's this?
Topic Author
This message was authored by Lee869 This message was authored by: Lee869

Re: purchased a new phone from apple how do i change this on my account

‎22 Feb 2024 04:44 PM

Thank you 

Report post
Post 5 of 5
368 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion