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Discussion topic: piggybank rewards not working

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This message was authored by JoJobown This message was authored by: JoJobown

piggybank rewards not working

I am trying to view piggy bank rewards but there is a error message stating unable to show rewards 

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This message was authored by caesarome This message was authored by: caesarome

Re: piggybank rewards not working

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to Sky who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: piggybank rewards not working

Posted by a Sky employee

Thanks for escalating. We've sent an invite to JoJobown.

Thanks
Tom
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: piggybank rewards not working

Posted by a Sky employee

Update - Spoken to JoJobown, our back office team have advised they have implemented a fix. 🙂

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Denichi6 This message was authored by: Denichi6

Re: piggybank rewards not working

I'm trying to roll over date to the 2 mobile sims I have.

This message was authored by caesarome This message was authored by: caesarome

Re: piggybank rewards not working

Posted by a Superuser, not a Sky employee. Find out more

Are you saying you are having issues @Denichi6 as you haven't said what the issue is you are having ?

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