people beware sky are scamming us by adding people to our accounts and when due an upgrade we cant

[Skyvicti]

Yous have added someone I don't know from another County on to my account

[Daniel0210]

@Skyvicti 

We are fellow customers on here so you’re not contacting Sky Customer Services by posting on the forum.

Tell us what you mean?

[twilight+princess]

It's more likely that you've been the victim of a scam call purporting to be from Sky where they've asked for username & password where the scammers have then used the details to add themselves to your account in order to purchase expensive devices.
Did you receive a call saying they were from Sky perhaps saying there's a problem with the account or saying they could reduce your bill?