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Discussion topic: no reception on new phone

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This message was authored by DLG3 This message was authored by: DLG3

no reception on new phone

I have just upgraded my phone but my old sim is not working in the new phone and I wasn't sent a new sim. There is no reception on the new phone.


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: no reception on new phone

Posted by a Sky employee

Hi there @DLG3 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: no reception on new phone

Posted by a Sky employee

Hi there @DLG3 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: no reception on new phone

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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