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Discussion topic: my phone is saying not connected to network

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This message was authored by: lezlie

Message posted on ‎15 Aug 2024 08:54 AM

my phone is saying not connected to network

I have switched the phone off and on and removed the sim card but it is still sayin not connected to the netword.

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This message was authored by: caesarome

Message posted on ‎15 Aug 2024 09:42 AM

Re: my phone is saying not connected to network

Posted by a Superuser, not a Sky employee. Find out more

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Message posted on ‎15 Aug 2024 09:50 AM

Re: my phone is saying not connected to network

No issues with mast issues.

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Message posted on ‎15 Aug 2024 09:52 AM

Re: my phone is saying not connected to network

Posted by a Superuser, not a Sky employee. Find out more

Has it been working up to now or are you new to Sky Mobile ?

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This message was authored by: lezlie

Message posted on ‎15 Aug 2024 09:54 AM

Re: my phone is saying not connected to network

It has not been working since last night.

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This message was authored by: caesarome

Message posted on ‎15 Aug 2024 10:03 AM

Re: my phone is saying not connected to network

Posted by a Superuser, not a Sky employee. Find out more

Are you able to try the sim in another phone to see if it works ?

 

 

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