08 Jan 2025 03:31 PM
I have been given a primary and secondary title on my phone. I cannot send SMS messages
09 Jan 2025 10:08 AM
Posted by a Sky employeeHi @Hannah_x
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
12 Jan 2025 01:29 PM
Posted by a Superuser, not a Sky employee. Find out moreSky use O2 so have you recently transferred to Sky from them or is it that the network provider says O2?
If you transferred did you port your number? If yes then I'd do a network reset.
Settings>General>Transfer or Rest phone>Reset>Reset network settings.
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