Discussion topic: my account

This message was authored by destiny2311 This message was authored by: destiny2311

my account

Ive had a sky account before and couldnt ver get onto my account prperly it always said i had n products currently even though i had a pay monthly phone, ive just brought the new iphone15 on pay monthly ad its happening again cant find any updates on it or anything just says i dont have access to my account on that part because i dont have any products with sky when i do!! its really frustrating 


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This message was authored by 63johnw This message was authored by: 63johnw

Re: my account

Posted by a Superuser, not a Sky employee. Find out more

Hi @destiny2311  have you tried calling sky on 150 so they can locate your account(s) for you ? You more than likely, for whatever reason, have created more than one account. 

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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